{"id":5939,"date":"2026-07-29T13:08:02","date_gmt":"2026-07-29T12:08:02","guid":{"rendered":"https:\/\/mltravel.co.uk\/?page_id=5939"},"modified":"2026-07-29T13:10:51","modified_gmt":"2026-07-29T12:10:51","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/mltravel.co.uk\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5939\" class=\"elementor elementor-5939\">\n\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-96f9025 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default ct-header-fixed-none ct-row-max-none\" data-id=\"96f9025\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n            \n                        <div class=\"elementor-container elementor-column-gap-no \">\n                    <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cbd9625\" data-id=\"cbd9625\" data-element_type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n        \t\t<div class=\"elementor-element elementor-element-0fa4a1a elementor-widget elementor-widget-html\" data-id=\"0fa4a1a\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<!-- ==========================================\r\nM&L Travel Liverpool\r\nBooking Terms & Conditions\r\nBackground: Black\r\nAccent: #c78d12\r\n========================================== -->\r\n\r\n<section class=\"ml-terms\">\r\n\r\n<style>\r\n\r\n.ml-terms{\r\n    background:#000;\r\n    padding:100px 20px;\r\n    font-family:Arial, sans-serif;\r\n}\r\n\r\n.ml-terms-container{\r\n    max-width:1100px;\r\n    margin:auto;\r\n}\r\n\r\n.ml-terms-header{\r\n    text-align:center;\r\n    margin-bottom:55px;\r\n}\r\n\r\n.ml-terms-label{\r\n    display:inline-block;\r\n    background:#c78d12;\r\n    color:#000;\r\n    padding:10px 25px;\r\n    border-radius:40px;\r\n    font-size:14px;\r\n    font-weight:700;\r\n    margin-bottom:20px;\r\n}\r\n\r\n.ml-terms-header h2{\r\n    color:#fff;\r\n    font-size:46px;\r\n    line-height:1.2;\r\n    margin:0 0 18px;\r\n    font-weight:800;\r\n}\r\n\r\n.ml-terms-header h2 span{\r\n    color:#c78d12;\r\n}\r\n\r\n.ml-terms-header p{\r\n    max-width:750px;\r\n    margin:auto;\r\n    color:#bdbdbd;\r\n    font-size:17px;\r\n    line-height:1.8;\r\n}\r\n\r\n.ml-terms-content{\r\n    border-left:3px solid #c78d12;\r\n    padding-left:40px;\r\n}\r\n\r\n.ml-term-item{\r\n    margin-bottom:42px;\r\n}\r\n\r\n.ml-term-item:last-child{\r\n    margin-bottom:0;\r\n}\r\n\r\n.ml-term-number{\r\n    display:inline-flex;\r\n    align-items:center;\r\n    justify-content:center;\r\n    width:42px;\r\n    height:42px;\r\n    margin-bottom:14px;\r\n    border-radius:50%;\r\n    background:#c78d12;\r\n    color:#000;\r\n    font-size:16px;\r\n    font-weight:800;\r\n}\r\n\r\n.ml-term-item h3{\r\n    color:#fff;\r\n    font-size:23px;\r\n    margin:0 0 12px;\r\n    font-weight:750;\r\n}\r\n\r\n.ml-term-item p{\r\n    color:#d2d2d2;\r\n    font-size:16px;\r\n    line-height:1.9;\r\n    margin:0 0 12px;\r\n}\r\n\r\n.ml-term-item strong{\r\n    color:#c78d12;\r\n}\r\n\r\n.ml-terms-note{\r\n    margin-top:55px;\r\n    padding:25px 30px;\r\n    background:#111;\r\n    border:1px solid rgba(199,141,18,.45);\r\n    border-radius:16px;\r\n}\r\n\r\n.ml-terms-note p{\r\n    margin:0;\r\n    color:#d8d8d8;\r\n    font-size:15px;\r\n    line-height:1.8;\r\n}\r\n\r\n@media(max-width:768px){\r\n\r\n    .ml-terms{\r\n        padding:75px 18px;\r\n    }\r\n\r\n    .ml-terms-header h2{\r\n        font-size:34px;\r\n    }\r\n\r\n    .ml-terms-content{\r\n        padding-left:22px;\r\n    }\r\n\r\n    .ml-term-item h3{\r\n        font-size:20px;\r\n    }\r\n\r\n}\r\n\r\n<\/style>\r\n\r\n\r\n<div class=\"ml-terms-container\">\r\n\r\n\r\n<div class=\"ml-terms-header\">\r\n\r\n    <span class=\"ml-terms-label\">\r\n        Important Booking Information\r\n    <\/span>\r\n\r\n    <h2>\r\n        Booking <span>Terms & Conditions<\/span>\r\n    <\/h2>\r\n\r\n    <p>\r\n        These terms and conditions apply to all bookings made between the\r\n        customer and M&L Travel Liverpool.\r\n    <\/p>\r\n\r\n<\/div>\r\n\r\n\r\n<div class=\"ml-terms-content\">\r\n\r\n\r\n    <div class=\"ml-term-item\">\r\n\r\n        <span class=\"ml-term-number\">01<\/span>\r\n\r\n        <h3>Booking Information<\/h3>\r\n\r\n        <p>\r\n            It is the customer\u2019s responsibility to provide complete and accurate\r\n            booking information. This includes the lead passenger\u2019s name, collection\r\n            date and time, pick-up and drop-off addresses, contact telephone number,\r\n            email address and flight information where applicable.\r\n        <\/p>\r\n\r\n        <p>\r\n            The lead passenger or person making the booking accepts these terms and\r\n            conditions on behalf of all travelling passengers.\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n    <div class=\"ml-term-item\">\r\n\r\n        <span class=\"ml-term-number\">02<\/span>\r\n\r\n        <h3>Incorrect Booking Details<\/h3>\r\n\r\n        <p>\r\n            M&L Travel Liverpool reserves the right to charge a cancellation fee or,\r\n            in some circumstances, the full booking price again where incorrect\r\n            information has been supplied and another collection is required on a\r\n            different date or at a different time.\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n    <div class=\"ml-term-item\">\r\n\r\n        <span class=\"ml-term-number\">03<\/span>\r\n\r\n        <h3>Booking Contract and Amendments<\/h3>\r\n\r\n        <p>\r\n            Once a booking has been accepted, M&L Travel Liverpool enters into a\r\n            binding agreement to transport the passenger between the addresses\r\n            supplied by the customer.\r\n        <\/p>\r\n\r\n        <p>\r\n            Any changes to the vehicle requirements, collection details, destination,\r\n            date or time must be authorised and agreed by M&L Travel Liverpool.\r\n            Additional charges may apply.\r\n        <\/p>\r\n\r\n        <p>\r\n            M&L Travel Liverpool reserves the right to refuse or reject any requested\r\n            changes after a booking has been confirmed.\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n    <div class=\"ml-term-item\">\r\n\r\n        <span class=\"ml-term-number\">04<\/span>\r\n\r\n        <h3>Passenger Fitness and Safety<\/h3>\r\n\r\n        <p>\r\n            It is the customer\u2019s responsibility to ensure that all passengers are\r\n            fit and able to travel safely.\r\n        <\/p>\r\n\r\n        <p>\r\n            M&L Travel Liverpool does not provide child car seats. Customers must\r\n            provide suitable car seats for minor passengers. Where a return journey\r\n            has been booked, we may store the customer\u2019s car seat by prior agreement.\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n    <div class=\"ml-term-item\">\r\n\r\n        <span class=\"ml-term-number\">05<\/span>\r\n\r\n        <h3>Luggage Allowance<\/h3>\r\n\r\n        <p>\r\n            The standard luggage allowance is generally one suitcase weighing up to\r\n            22kg per passenger, together with one cabin bag.\r\n        <\/p>\r\n\r\n        <p>\r\n            Any additional or oversized luggage must be declared when the booking is\r\n            made. Failure to provide accurate luggage information may result in the\r\n            selected vehicle being unsuitable for the journey.\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n    <div class=\"ml-term-item\">\r\n\r\n        <span class=\"ml-term-number\">06<\/span>\r\n\r\n        <h3>Booking Confirmation<\/h3>\r\n\r\n        <p>\r\n            All accepted bookings will be confirmed by text message or email.\r\n            A booking is not considered confirmed until M&L Travel Liverpool has\r\n            issued the customer with a valid booking reference number.\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n    <div class=\"ml-term-item\">\r\n\r\n        <span class=\"ml-term-number\">07<\/span>\r\n\r\n        <h3>Payment<\/h3>\r\n\r\n        <p>\r\n            All cash bookings must be paid in full on the outbound journey, including\r\n            bookings consisting of two or more journey legs, such as a return booking.\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n    <div class=\"ml-term-item\">\r\n\r\n        <span class=\"ml-term-number\">08<\/span>\r\n\r\n        <h3>Alcohol and Drugs<\/h3>\r\n\r\n        <p>\r\n            M&L Travel Liverpool reserves the right to refuse transport to any\r\n            passenger who appears to be under the influence of alcohol or drugs,\r\n            behaves aggressively or may place the driver, vehicle or other passengers\r\n            at risk.\r\n        <\/p>\r\n\r\n        <p>\r\n            Where transport is refused, any refund will be subject to a\r\n            <strong>\u00a310 administration charge<\/strong>.\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n    <div class=\"ml-term-item\">\r\n\r\n        <span class=\"ml-term-number\">09<\/span>\r\n\r\n        <h3>Right to Refuse Bookings<\/h3>\r\n\r\n        <p>\r\n            M&L Travel Liverpool reserves the right to refuse, reject or cancel a\r\n            booking where reasonably necessary.\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n    <div class=\"ml-term-item\">\r\n\r\n        <span class=\"ml-term-number\">10<\/span>\r\n\r\n        <h3>Third-Party Operators<\/h3>\r\n\r\n        <p>\r\n            M&L Travel Liverpool reserves the right to subcontract a booking to a\r\n            suitable third-party transport provider where necessary.\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n    <div class=\"ml-term-item\">\r\n\r\n        <span class=\"ml-term-number\">11<\/span>\r\n\r\n        <h3>Delays Outside Our Control<\/h3>\r\n\r\n        <p>\r\n            M&L Travel Liverpool will make every reasonable effort to arrive at the\r\n            collection address at the agreed booking time.\r\n        <\/p>\r\n\r\n        <p>\r\n            However, we will not be responsible for delays caused by circumstances\r\n            outside our reasonable control, including unexpected traffic, road\r\n            closures, severe weather, mechanical breakdowns, accidents or other\r\n            unforeseen events.\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n    <div class=\"ml-term-item\">\r\n\r\n        <span class=\"ml-term-number\">12<\/span>\r\n\r\n        <h3>Priority Journeys<\/h3>\r\n\r\n        <p>\r\n            Journeys to airports, railway stations, cruise terminals and other\r\n            destinations where the customer has onward travel arrangements may be\r\n            given priority over other bookings.\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n    <div class=\"ml-term-item\">\r\n\r\n        <span class=\"ml-term-number\">13<\/span>\r\n\r\n        <h3>Cancellations and Refunds<\/h3>\r\n\r\n        <p>\r\n            Customers may cancel a booking more than 24 hours before the scheduled\r\n            collection time and receive a refund, subject to a\r\n            <strong>\u00a310 administration charge<\/strong>.\r\n        <\/p>\r\n\r\n        <p>\r\n            Bookings cancelled with less than 24 hours\u2019 notice are non-refundable.\r\n        <\/p>\r\n\r\n    <\/div>\r\n\r\n\r\n<\/div>\r\n\r\n\r\n<div class=\"ml-terms-note\">\r\n\r\n    <p>\r\n        By placing and confirming a booking with M&L Travel Liverpool, the customer\r\n        confirms that they have read, understood and accepted these booking terms\r\n        and conditions on behalf of all passengers included in the booking.\r\n    <\/p>\r\n\r\n<\/div>\r\n\r\n\r\n<\/div>\r\n\r\n<\/section>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n        \t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Important Booking Information Booking Terms &#038; Conditions These terms and conditions apply to all bookings made between the customer and M&#038;L Travel Liverpool. 01 Booking Information It is the customer\u2019s responsibility to provide complete and accurate booking information. This includes the lead passenger\u2019s name, collection date and time, pick-up and drop-off addresses, contact telephone number, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5939","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mltravel.co.uk\/wp-json\/wp\/v2\/pages\/5939","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mltravel.co.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mltravel.co.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mltravel.co.uk\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mltravel.co.uk\/wp-json\/wp\/v2\/comments?post=5939"}],"version-history":[{"count":4,"href":"https:\/\/mltravel.co.uk\/wp-json\/wp\/v2\/pages\/5939\/revisions"}],"predecessor-version":[{"id":5944,"href":"https:\/\/mltravel.co.uk\/wp-json\/wp\/v2\/pages\/5939\/revisions\/5944"}],"wp:attachment":[{"href":"https:\/\/mltravel.co.uk\/wp-json\/wp\/v2\/media?parent=5939"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}